Improving Customer Satisf ...
Michael D. John ...
Our Price: $ 67.24
Total Customer Satisfacti ...
Stephanie G. Sh ...
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The Dynamics of Service R ...
Barbara A. Gute ...
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Sales, Marketing, and Con ...
Daniel M. Stowe ...
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The Market Value Process ...
Alan S. Cleland ...
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Satisfying Internal Custo ...
Richard Y. Chan ...
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Marketing Nonprofit Progr ...
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Breakaway Deliver Value t ...
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Monitoring, Measuring, an ...
Gary S. Goodman
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