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Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition

New Rules Regulation, Markets, and the Quality of American Health Care 1st Edition,0787901490,9780787901493

New Rules Regulation, Mar ...

Troyen A. Brenn ...

Our Price: $ 124.77

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measuring, an ...

Gary S. Goodman

Our Price: $ 58.57

Health Care Alliances and Conversions A Handbook for Nonprofit Trustees 1st Edition,0787941778,9780787941772

Health Care Alliances and ...

James R. Schwar ...

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Women and Leadership in Health Care The Journey to Authenticity and Power 1st Edition,0787909335,9780787909338

Women and Leadership in H ...

Catherine Robin ...

Our Price: $ 103.55

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, and Con ...

Daniel M. Stowe ...

Our Price: $ 55.48

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer Satisf ...

Michael D. John ...

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Grading Health Care The Science and Art of Developing Consumer Scorecards 1st Edition,0787940275,9780787940270

Grading Health Care The S ...

Pamela P. Hanes

Our Price: $ 105.99

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Process ...

Alan S. Cleland ...

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Changing Patient Behavior Improving Outcomes in Health and Disease Management 1st Edition,0787952796,9780787952792

Changing Patient Behavior ...

Richard Patters ...

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Counseling and Mental Health Services on Campus A Handbook of Contemporary Practices and Challenges 1st Edition,0787910260,9780787910266

Counseling and Mental Hea ...

James Archer, S ...

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Physician Profiling A Source Book for Health Care Administrators 1st Edition,078794601X,9780787946012

Physician Profiling A Sou ...

Neil F. Piland

Our Price: $ 120.41

The Strategic Health Care Manager,047063118X,9780470631188

The Strategic Health Care ...

George H. Steve ...

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Health Care Managers in Transition Shifting Roles and Changing Organizations 1st Edition,1555422489,9781555422486

Health Care Managers in T ...

Wendy Leebov

Our Price: $ 133.42

The 21st Century Health Care Leader 1st Edition,0787941573,9780787941574

The 21st Century Health C ...

Roderick W. Gil ...

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Global Health Care Markets A Comprehensive Guide to Regions, Trends, and Opportunities Shaping the International Health Arena 1st Edition,0787953075,9780787953072

Global Health Care Market ...

Walter W. Wiene ...

Our Price: $ 153.79

Untapped Options Building Links between Marketing and Human Resources to Achieve Organizational Goals in Health Care 1st Edition,078795537X,9780787955373

Untapped Options Building ...

Bea Northcott

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Prisons and AIDS A Public Health Challenge 1st Edition,0787903086,9780787903084

Prisons and AIDS A Public ...

Ronald L. Brait ...

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Immigrant Women's Health Problems and Solutions 1st Edition,0787942944,9780787942946

Immigrant Women's Health ...

Elizabeth J. Kr ...

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Informing American Health Care Policy The Dynamics of Medical Expenditure and Insurance Surveys, 1977-1996,0787945994,9780787945992

Informing American Health ...

Alan C. Monheit

Our Price: $ 139.92

The New Health Partners Renewing the Leadership of Physician Practice,0787940240,9780787940249

The New Health Partners R ...

Stephen E. Prat ...

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Competitive Managed Care The Emerging Health Care System 1st Edition,0787903094,9780787903091

Competitive Managed Care ...

John D. Wilkers ...

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Winning in the Women's Health Care Marketplace A Comprehensive Plan for Health Care Strategists,0787944440,9780787944445

Winning in the Women's He ...

Genie James

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Collaborating to Improve Community Health Workbook and Guide to Best Practices in Creating Healthier Communities and Populations 1st Edition,0787910791,9780787910792

Collaborating to Improve ...

Kathryn Johnson ...

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The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Service R ...

Barbara A. Gute ...

Our Price: $ 59.89

Raising Standards in American Health Care Best People, Best Practices, Best Results 1st Edition,0787946214,9780787946210

Raising Standards in Amer ...

V. Clayton Sher ...

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Prison Madness The Mental Health Crisis Behind Bars and What We Must Do About It 1st Edition,0787943614,9780787943615

Prison Madness The Mental ...

Terry Kupers, H ...

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Health Data Quest How to Find and Use Data for Performance Improvement 1st Edition,0787941557,9780787941550

Health Data Quest How to ...

Jill Lenk Schil ...

Our Price: $ 120.43

Full-Service Schools A Revolution in Health and Social Services for Children, Youth, and Families,078794064X,9780787940645

Full-Service Schools A Re ...

Joy Dryfoos

Our Price: $ 50.62

Managed Care in the Inner City The Uncertain Promise for Providers, Plans, and Communities 1st Edition,0787946230,9780787946234

Managed Care in the Inner ...

Dennis P. Andru ...

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The Health Care Training Handbook 1st Edition,078794565X,9780787945657

The Health Care Training ...

Kathryn S. Wall ...

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