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Just-in-Time: Making It Happen: Unleashing the Power of Continuous Improvement,0471132667,9780471132660

Just-in-Time: Making It H ...

William A. Sand ...

Our Price: $ 83.27

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Service R ...

Barbara A. Gute ...

Our Price: $ 59.89

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, and Con ...

Daniel M. Stowe ...

Our Price: $ 55.48

Customer Capitalism,1861563078,9781861563071

Customer Capitalism

Sandra Vanderme ...

Our Price: $ 57.63

Commitment-Led Marketing The Key to Brand Profits is in the Customer's Mind 1st Edition,0471495743,9780471495741

Commitment-Led Marketing ...

Jan Hofmeyr, J ...

Our Price: $ 86.39

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Process ...

Alan S. Cleland ...

Our Price: $ 64.31

Unleashing Leaders Developing Organizations for Leaders 1st Edition,0471496138,9780471496137
28 %

Unleashing Leaders Develo ...

Hilarie Owen

List Price: $ 75.00

Our Price: $ 54.27

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measuring, an ...

Gary S. Goodman

Our Price: $ 58.57

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer Satisf ...

Michael D. John ...

Our Price: $ 67.24

The Lifebelt The Definitive Guide to Managing Customer Retention,0471498181,9780471498186
27 %

The Lifebelt The Definiti ...

John A. Murphy

List Price: $ 90.00

Our Price: $ 65.99

The Versatile Salesperson Selling the Way Your Customer Wants to Buy Reprint Edition,0471503797,9780471503798

The Versatile Salesperson ...

Roger Wenschlag ...

Our Price: $ 48.51

A Company of Leaders Five Disciplines for Unleashing the Power in Your Workforce 1st Edition,0787955833,9780787955830

A Company of Leaders Five ...

Gretchen M. Spr ...

Our Price: $ 60.99

Customer Service in Health Care A Grassroots Approach to Creating a Culture of Service Excellence,0787952516,9780787952518

Customer Service in Healt ...

Kristin Baird

Our Price: $ 120.41

World Class Selling The Crossroads of Customer, Sales, Marketing and Technology 1st Printing Edition,0471326054,9780471326052

World Class Selling The C ...

Jim Holden

Our Price: $ 55.81

Quality Facility Management A Marketing and Customer Service Approach,0471023221,9780471023227

Quality Facility Manageme ...

Stormy Friday

Our Price: $ 122.56

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satisfacti ...

Stephanie G. Sh ...

Our Price: $ 153.35