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Monitoring, Measuring, and Managing Customer Service 1st Edition

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, and Con ...

Daniel M. Stowe ...

Our Price: $ 55.48

Measuring Up Standards, Assessment, and School Reform 1st Edition,0787900559,9780787900557

Measuring Up Standards, A ...

Robert Rothman

Our Price: $ 54.99

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satisfacti ...

Stephanie G. Sh ...

Our Price: $ 153.35

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678

Customer Winback How to R ...

Jill Griffin, M ...

Our Price: $ 55.22

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer Satisf ...

Michael D. John ...

Our Price: $ 67.24

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Service R ...

Barbara A. Gute ...

Our Price: $ 59.89

Performance Scorecards Measuring the Right Things in the Real World,0470910267,9780470910269

Performance Scorecards Me ...

Richard Y. Chan ...

Our Price: $ 58.54

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Process ...

Alan S. Cleland ...

Our Price: $ 64.31