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Managing Customer Service 5th Revised Edition

Customer Satisfaction Measurement for ISO 9000 : 2000 1st Edition,0750655135,9780750655132
71 %

Customer Satisfaction Mea ...

Bill Self, Greg ...

List Price: $ 72.95

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Understanding the Communication Process in the Workplace Super Series 5th Edition,0080464335,9780080464336

Understanding the Communi ...

 

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Recruiting, Selecting and Inducting New Staff in the Workplace 5th Revised Edition,0080464424,9780080464428

Recruiting, Selecting and ...

 

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Managing Stress in the Workplace 5th Revised Edition,0080464173,9780080464176

Managing Stress in the Wo ...

 

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Obtaining Information for Effective Management 5th Edition,0080464343,9780080464343

Obtaining Information for ...

 

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Customer Service Training,0750663634,9780750663632
27 %

Customer Service Training

Maxine Kamin

List Price: $ 78.95

Our Price: $ 57.52

Solving Problems and Making Decisions 5th Revised Edition,0080464238,9780080464237

Solving Problems and Maki ...

 

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Managing Creativity and Innovation in the Workplace 5th Edition,0080464416,9780080464411

Managing Creativity and I ...

 

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Writing for Business Super Series 5th Edition,0080464378,9780080464374

Writing for Business Supe ...

Institute of Le ...

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Managing the Efficient Use of Materials 5th Revised Edition,0080464319,9780080464312

Managing the Efficient Us ...

 

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Achieving Objectives Through Time Management,0080464157,9780080464152

Achieving Objectives Thro ...

 

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Coaching and Training your Work Team Super Series 5th Edition,0080464181,9780080464183

Coaching and Training you ...

 

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Managing Conflict in the Workplace 5th Edition,0080464165,9780080464169

Managing Conflict in the ...

 

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Communicating One-to-One at Work Super Series 5th Edition,0080464386,9780080464381

Communicating One-to-One ...

 

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Managing Customer Relationships on the Internet,0080441246,9780080441245
73 %

Managing Customer Relatio ...

Angelica Lindst ...

List Price: $ 119.95

Our Price: $ 32.64

Managing the Effective Use of Equipment 5th Edition,0080464327,9780080464329

Managing the Effective Us ...

 

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Managing Performance 5th Revised Edition,0080464297,9780080464299

Managing Performance 5th ...

 

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Super Series Complete Understanding Culture and Ethics in Organizations Super Series 35 Vols. 5th Edition,0080464289,9780080464282

Super Series Complete Und ...

Institute of Le ...

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Planning to Work Efficiently 5th Revised Edition,0080464211,9780080464213

Planning to Work Efficien ...

 

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Developing Yourself and Others,0080464149,9780080464145

Developing Yourself and O ...

Institute of Le ...

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Bottom-Line Call Center Management Creating a Culture of Accountability and Excellent Customer Service,0750676841,9780750676847

Bottom-Line Call Center M ...

David L. Butler

Our Price: $ 89.46

Super Series Complete Managing Health and Safety at Work Super Series 35 Vols. 5th Edition,0080464262,9780080464268

Super Series Complete Man ...

Institute of Le ...

Our Price: $ 59.32