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Chocolates on the Pillow Aren't Enough Reinventing The Customer Experience

The Seven Myths of Customer Management How to Be Customer-Driven Without Being Customer-Led,047085880X,9780470858806
40 %

The Seven Myths of Custom ...

John Abram, Pau ...

List Price: $ 75.00

Our Price: $ 45.29

Customer Intelligence From Data to Dialogue,0470018585,9780470018583
62 %

Customer Intelligence Fro ...

Sean Kelly

List Price: $ 74.95

Our Price: $ 28.56

Strategic Marketing In The Customer Driven Organization,0470849851,9780470849859

Strategic Marketing In Th ...

Frank Bradley

Our Price: $ 111.78

Reinventing Talent Management How to Maximize Performance in the New Marketplace,0470452269,9780470452264

Reinventing Talent Manage ...

William A. Schi ...

Our Price: $ 57.29

Golden Circle Secrets How to Achieve Consistent Sales Success Through Customer Values & Expectations,0471718572,9780471718574

Golden Circle Secrets How ...

Dale Midgley, B ...

Our Price: $ 28.76

Data Mining Techniques in CRM Inside Customer Segmentation,0470743972,9780470743973

Data Mining Techniques in ...

Konstantinos Ts ...

Our Price: $ 112.85

The Lifebelt The Definitive Guide to Managing Customer Retention,0471498181,9780471498186
41 %

The Lifebelt The Definiti ...

John A. Murphy

List Price: $ 90.00

Our Price: $ 53.22

The Reinventing Government Workbook: Introducing Frontline Employees to Reinvention,078794100X,9780787941000

The Reinventing Governmen ...

David Osborne , ...

Our Price: $ 44.77

Reinventing the University Managing and Financing Institutions of Higher,0471104523,9780471104520
7 %

Reinventing the Universit ...

Sean C. Rush

List Price: $ 335.00

Our Price: $ 311.62

Customer Community Unleashing the Power of Your Customer Base,078795621X,9780787956219
7 %

Customer Community Unleas ...

Drew Banks, Kim ...

List Price: $ 26.95

Our Price: $ 24.98

Customer Service in Health Care A Grassroots Approach to Creating a Culture of Service Excellence,0787952516,9780787952518

Customer Service in Healt ...

Kristin Baird

Our Price: $ 120.41

The Celebrity Experience Insider Secrets to Delivering Red Carpet Customer Service,0470174013,9780470174012
5 %

The Celebrity Experience ...

Donna Cutting

List Price: $ 33.00

Our Price: $ 31.28

Customer Data Integration Reaching a Single Version of the Truth,0471916978,9780471916970

Customer Data Integration ...

Jill Dyche, Jil ...

Our Price: $ 67.24

Quality Facility Management A Marketing and Customer Service Approach,0471023221,9780471023227

Quality Facility Manageme ...

Stormy Friday

Our Price: $ 122.56