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Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition

The Strategic Health Care Manager,047063118X,9780470631188

The Strategic Health Care ...

George H. Steve ...

Our Price: $ 86.66

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Process ...

Alan S. Cleland ...

Our Price: $ 64.31

New Rules Regulation, Markets, and the Quality of American Health Care 1st Edition,0787901490,9780787901493

New Rules Regulation, Mar ...

Troyen A. Brenn ...

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Changing Patient Behavior Improving Outcomes in Health and Disease Management 1st Edition,0787952796,9780787952792

Changing Patient Behavior ...

Richard Patters ...

Our Price: $ 160.70

Health Data Quest How to Find and Use Data for Performance Improvement 1st Edition,0787941557,9780787941550

Health Data Quest How to ...

Jill Lenk Schil ...

Our Price: $ 120.43

Untapped Options Building Links between Marketing and Human Resources to Achieve Organizational Goals in Health Care 1st Edition,078795537X,9780787955373

Untapped Options Building ...

Bea Northcott

Our Price: $ 113.94

The Health Care Training Handbook 1st Edition,078794565X,9780787945657

The Health Care Training ...

Kathryn S. Wall ...

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Winning in the Women's Health Care Marketplace A Comprehensive Plan for Health Care Strategists,0787944440,9780787944445

Winning in the Women's He ...

Genie James

Our Price: $ 129.53

Raising Standards in American Health Care Best People, Best Practices, Best Results 1st Edition,0787946214,9780787946210

Raising Standards in Amer ...

V. Clayton Sher ...

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Prisons and AIDS A Public Health Challenge 1st Edition,0787903086,9780787903084

Prisons and AIDS A Public ...

Ronald L. Brait ...

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The New Health Partners Renewing the Leadership of Physician Practice,0787940240,9780787940249

The New Health Partners R ...

Stephen E. Prat ...

Our Price: $ 106.59

Health Care Managers in Transition Shifting Roles and Changing Organizations 1st Edition,1555422489,9781555422486

Health Care Managers in T ...

Wendy Leebov

Our Price: $ 133.42

Competitive Managed Care The Emerging Health Care System 1st Edition,0787903094,9780787903091

Competitive Managed Care ...

John D. Wilkers ...

Our Price: $ 127.37

Collaborating to Improve Community Health Workbook and Guide to Best Practices in Creating Healthier Communities and Populations 1st Edition,0787910791,9780787910792

Collaborating to Improve ...

Kathryn Johnson ...

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Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measuring, an ...

Gary S. Goodman

Our Price: $ 58.57

Immigrant Women's Health Problems and Solutions 1st Edition,0787942944,9780787942946

Immigrant Women's Health ...

Elizabeth J. Kr ...

Our Price: $ 138.99

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, and Con ...

Daniel M. Stowe ...

Our Price: $ 55.48

Managed Care in the Inner City The Uncertain Promise for Providers, Plans, and Communities 1st Edition,0787946230,9780787946234

Managed Care in the Inner ...

Dennis P. Andru ...

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The 21st Century Health Care Leader 1st Edition,0787941573,9780787941574

The 21st Century Health C ...

Roderick W. Gil ...

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Health Care Alliances and Conversions A Handbook for Nonprofit Trustees 1st Edition,0787941778,9780787941772

Health Care Alliances and ...

James R. Schwar ...

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Prison Madness The Mental Health Crisis Behind Bars and What We Must Do About It 1st Edition,0787943614,9780787943615

Prison Madness The Mental ...

Terry Kupers, H ...

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Grading Health Care The Science and Art of Developing Consumer Scorecards 1st Edition,0787940275,9780787940270

Grading Health Care The S ...

Pamela P. Hanes

Our Price: $ 105.99

Global Health Care Markets A Comprehensive Guide to Regions, Trends, and Opportunities Shaping the International Health Arena 1st Edition,0787953075,9780787953072

Global Health Care Market ...

Walter W. Wiene ...

Our Price: $ 153.79

Women and Leadership in Health Care The Journey to Authenticity and Power 1st Edition,0787909335,9780787909338

Women and Leadership in H ...

Catherine Robin ...

Our Price: $ 103.55

Physician Profiling A Source Book for Health Care Administrators 1st Edition,078794601X,9780787946012

Physician Profiling A Sou ...

Neil F. Piland

Our Price: $ 120.41

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer Satisf ...

Michael D. John ...

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Counseling and Mental Health Services on Campus A Handbook of Contemporary Practices and Challenges 1st Edition,0787910260,9780787910266

Counseling and Mental Hea ...

James Archer, S ...

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Informing American Health Care Policy The Dynamics of Medical Expenditure and Insurance Surveys, 1977-1996,0787945994,9780787945992

Informing American Health ...

Alan C. Monheit

Our Price: $ 139.92

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Service R ...

Barbara A. Gute ...

Our Price: $ 59.89

Full-Service Schools A Revolution in Health and Social Services for Children, Youth, and Families,078794064X,9780787940645

Full-Service Schools A Re ...

Joy Dryfoos

Our Price: $ 50.62