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It's All About Service How to Lead Your People to Care for Your Customers

Queueing Networks: Customers, Signals and Product Form Solutions,0471983098,9780471983095
15 %

Queueing Networks: Custom ...

Xiuli Chao , Ma ...

List Price: $ 307.75

Our Price: $ 260.79

How to Deal With Difficult Customers 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent,0470045477,9780470045473

How to Deal With Difficul ...

Dave Anderson

Our Price: $ 41.24

Channel Champions How Leading Companies Build New Strategies to Serve Customers,0787950343,9780787950347

Channel Champions How Lea ...

Evan Hirsh, Ste ...

Our Price: $ 62.49

Divide and Conquer Target Your Customers Through Market Segmentation,0471176338,9780471176336

Divide and Conquer Target ...

Harry Webber

Our Price: $ 64.65

Heavy Hitter Selling How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy,0471787000,9780471787006

Heavy Hitter Selling How ...

Steve W. Martin

Our Price: $ 37.99

Breakaway Deliver Value to Your Customers--Fast! 1st Edition,0787961647,9780787961640

Breakaway Deliver Value t ...

Charles L. Fred

Our Price: $ 54.75

Promiscuous Customers Invisible Brands : Delivering Value in Digital Markets 1st Edition,1841121592,9781841121598

Promiscuous Customers Inv ...

Michael Bayler, ...

Our Price: $ 46.41

Measure What Matters to Customers Using Key Predictive Indicators,0471752940,9780471752943

Measure What Matters to C ...

Ronald J. Baker

Our Price: $ 85.95

Wide-Angle Vision Beat Your Competition By Focusing on Fringe Competitors, Lost Customers, and Rogue Employees,0471134163,9780471134169
13 %

Wide-Angle Vision Beat Yo ...

Wayne C. Burkan

List Price: $ 50.00

Our Price: $ 43.34

Counterfeiting Exposed  Protecting Your Brand and Customers 1st Edition,0471269905,9780471269908

Counterfeiting Exposed P ...

David M. Hopkin ...

Our Price: $ 51.99

Precision Marketing The New Rules for Attracting, Retaining, and Leveraging Profitable Customers,0471467618,9780471467618
36 %

Precision Marketing The N ...

Jeff Zabin, Gre ...

List Price: $ 35.00

Our Price: $ 22.42

Satisfying Internal Customers First! 1st Edition,0787950823,9780787950828

Satisfying Internal Custo ...

Richard Y. Chan ...

Our Price: $ 37.34

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678
22 %

Customer Winback How to R ...

Jill Griffin, M ...

List Price: $ 38.00

Our Price: $ 29.50

Stop Selling, Start Partnering The New Thinking About Finding and Keeping Customers,0471147419,9780471147411

Stop Selling, Start Partn ...

Larry Wilson

Our Price: $ 44.38

Marketing Nonprofit Programs and Services Proven and Practical Strategies to Get More Customers, Members, and Donors 1st Edition,0787903264,9780787903268

Marketing Nonprofit Progr ...

Douglas B. Herr ...

Our Price: $ 61.66